April 2007 return to the table of contents

Americans Differ In Outlook, Protocol For Buying, Taking Drugs

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More than a quarter of Americans say they have left a drug prescription unfilled because they felt it was unneeded and a fifth have obtained a second opinion because they felt their doctors' recommendations were too aggressive.

In all, 44% of Americans say they or an immediate family member have ignored a doctor's course of treatment or sought a second opinion because they felt the doctor's orders were unnecessary or overly aggressive, according to a Wall Street Journal Online/Harris Interactive health-care poll.

In addition to the 27% who have left a prescription unfilled and 20% who have sought a second opinion, 13% have avoided getting a diagnostic test, 7% have opted against a surgical procedure and 7% have changed doctors because they felt their doctor's recommended treatment was too aggressive. Respondents were presented with several scenarios and were able to select more than one that applied to them or a family member.

Among survey respondents who said they have chosen not to follow a doctor's recommendations, 89% said nothing negative happened as a result. Eleven percent reported some sort of negative effect, such as worsening health conditions and lost time from work.

The survey found 43% of Americans say they are concerned about receiving too many treatments or overly aggressive treatment when they are sick or in need of medical care. In a survey conducted two years ago, 50% said they felt that way.
About 52% of Americans believe doctors overtreat patients because of concerns about malpractice lawsuits, while 41% say doctors do so "to make more money" and 44% say "to meet patients' demands."

Still, Americans seem to believe that undertreatment is a problem, too. When asked how often they believe patients are undertreated, 29% said often and 55% said sometimes.

See full results of the poll:

"Based on what you know or have heard, how often do you think patients who have medical conditions experience problems because of…?"

Base: All adults


 

Often/
Sometimes
(Net)

Often

Sometimes

Rarely/
Never
(Net)

Rarely

Never

Being over-treated, for example, by getting too many treatments or by getting more aggressive treatment than is appropriate

2005

72%

22%

50%

28%

22%

6%

2007

73

19

54

27

22

5

Being under-treated, for example by getting too few treatments or by getting less aggressive treatment than is appropriate

2005

83

31

51

17

13

5

2007

83

29

55

17

14

3

Note: Percentages may not add up to exactly 100 percent due to rounding.

* * *

"How concerned are you, personally, about receiving too many treatments or overly aggressive treatment when you are sick or in need of medical care?"

Base: All adults


 

2005

2007

Very/Somewhat Concerned (Net)

50%

43%

Very concerned

14

10

Somewhat concerned

37

33

Not Very/At All Concerned (Net)

50

57

Not very concerned

36

44

Not at all concerned

14

13

Note: Percentages may not add up to 100 percent due to rounding.

* * *

"Which of the following, if any, have you ever done when your doctor recommended a particular course of treatment for you or an immediate family member? Please select all that apply."

Base: All adults


 

2005

2007

Did not fill a prescription that your doctor gave you because you felt it was unnecessary

32%

27%

Got a second opinion from another doctor because you thought your doctor's recommendations were too aggressive

21

20

Did not get a diagnostic test that your doctor recommended because you felt it was unnecessary

16

13

Did not get a surgical procedure that your doctor recommended because you felt it was unnecessary

10

7

Changed doctors because you felt that your doctor's approach was too aggressive

9

7

None of these

48

56

Note: Multiple-response question.

* * *

"What, if anything, happened to your or your family member as a result of choosing not to follow your doctor's recommendations? If you had more than one such experience, please answer for the most recent one. Please select all that apply."

Base: Respondents who chose to forgo recommended treatment


 

TOTAL

Experienced a new medical problem or complication

2%

Required hospitalization

2

Lost time from work or school

4

Health got worse

3

Had to go to the emergency room

3

Some other type of problem

3

Nothing negative happened as a result

89

Note: Multiple-response question.

* * *

"Based on what you know or have heard, what do you think are the reasons that doctors sometimes over-treat patients, for example by providing too many treatments or overly aggressive treatments?"

Base: All adults


 

2005

2007

Because of concerns about malpractice lawsuits

53%

52%

To make more money

45

41

To meet patients' demands

45

44

To make fast and easy decisions

31

25

Because of misleading information they receive from prescription drug and medical device companies

30

27

Because of a faulty medical diagnosis

27

25

To give patients more reason to hope

16

13

Other

6

7

Don't know

9

16

Note: Multiple-response question.

Methodology:

Harris Interactive conducted this online survey in the U.S., March 5-7, 2007, among a nationwide cross section of 2,673 adults. Figures for age, gender, race/ethnicity, education, income and region were weighted where necessary to align with population proportions. Propensity score weighting was also used to adjust for respondents' propensity to be online. In theory, with probability samples of this size, one can say with 95% certainty that the overall results have a sampling error of +/- 3 percentage points of what they would be if the entire U.S. adult population had been polled with complete accuracy. This online sample is not a probability sample.

About Harris Interactive

Harris Interactive is a world-wide market research and consulting firm, best known for The Harris Poll and its use of the Internet to conduct scientifically accurate market research. For more information, see www.harrisinteractive.com. To become a participant in The Harris Poll Online and join future online surveys, see www.harrispollonline.com

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